M240 Privacy Policy — User Information Protection

This document explains how m240 collects, stores, uses, and protects the personal information of Malaysian users. Please read it carefully before using our platform.

1

Information We Collect

M240 collects several types of information when you register, log in, or interact with our platform. This information is necessary to provide every user with a secure, seamless, and personalised experience.

Account information: Full name, email address, phone number, date of birth, and password stored in encrypted form.

Payment information: Transaction details in Malaysian Ringgit (RM / MYR), including deposit and withdrawal methods used such as FPX, Maybank2u, and digital wallets. Full bank account numbers are not stored on our servers — only the information needed to process transactions is retained.

Device and browser information: IP address, device type, operating system, browser type, and language settings. This information is used to detect suspicious activity and ensure account security.

Usage data: Login records, betting history, pages visited, and in-platform interactions. This data is used solely for internal analytics to improve our services.

2

How We Use Your Information

Information collected by m240 is used solely for legitimate purposes related to platform operations. We will not use your data for unrelated purposes without your consent.

  • Processing account registration, deposits, and fund withdrawals in MYR.
  • Verifying user identity through the KYC process for transaction security.
  • Contacting users regarding account updates, security notices, and customer support responses.
  • Analysing usage patterns for interface and user experience improvements.
  • Fulfilling legal obligations and regulatory compliance requirements applicable in Malaysia.
  • Sending relevant promotional information and offers — only where the user has consented to receive them.
3

Cookies & Tracking

M240 uses cookies — small text files stored on your device — to enhance platform functionality and security. We use three types of cookies:

Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they directly affect platform operation.

Performance cookies: Collecting anonymous data on how users interact with the platform for internal analytics. This data is not linked to your personal identity.

Preference cookies: Stores settings such as your preferred language and display configuration. You can control or delete these cookies through your browser settings at any time. Please note that disabling certain cookies may affect some features on the m240 platform.

4

Data Storage, Security & Sharing

All m240 user data is stored on servers protected with SSL encryption and strict access controls. We apply industry-standard technical and organisational measures to prevent unauthorised access, loss, alteration, or disclosure of data.

Your data is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required under Malaysian law. Once an account is closed and the mandatory retention period has elapsed, personal data will be securely deleted or anonymised.

Third-party sharing: m240 does not sell or rent users' personal data to any third party for marketing purposes. We may share limited information with:

  • Approved payment service providers for processing MYR transactions.
  • Regulatory authorities or law enforcement when required under Malaysian law.
  • Technical service providers bound by strict confidentiality agreements.
5

User Rights Regarding Personal Data

As an m240 user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act (PDPA):

Right to access: You may request a copy of the personal information we hold about you at any time through our customer support channels.

Right to rectification: If any of your information is inaccurate or out of date, you have the right to request a correction. Basic details such as your phone number and email address can be updated directly through your account settings.

Right to deletion: You may request the deletion of your personal data subject to certain conditions, including the settlement of all pending transactions and compliance with legally mandated retention periods.

Right to withdraw consent: You may withdraw consent to receive marketing communications at any time without affecting your use of the platform.

6

Policy Updates & Contact Us

M240 reserves the right to update this Privacy Policy from time to time in response to regulatory, technological, or operational changes. Users will be notified of any material changes via in-platform notices or registered email. The effective date of the latest version will be stated at the top of this document.

Continued use of the m240 platform after any changes are published constitutes acceptance of the updated Privacy Policy. We encourage users to review this page periodically to stay informed about how we handle their personal information.

If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the m240 customer support team through the platform. You may also refer to our FAQ page us for quick answers to the most frequently asked questions about accounts and privacy.

This policy applies to all users accessing the m240 platform from Malaysia and any other location. This document is governed by applicable Malaysian law.

Questions About Your Privacy?

Our team is here to help. Check the FAQ page for quick answers, or log in to your account to manage your privacy settings.

FAQ Manage Account Settings
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